Zurich Insurance Group (Zurich) acquired Estonia-based company AlphaChat, which provides conversational artificial intelligence (AI) technology for customer service automation, to further enhance the Group’s digital capabilities.
Hedman advised AlphaChat in negotiations and all other transaction-related matters.
AlphaChat, founded in 2017, is one of the most advanced start-ups in conversational AI, with a team of seasoned entrepreneurs and machine learning specialists.
The client was advised by senior associate Kati Pino.